At Adsygo LLC, we sell 100% digital products. Because digital files are instantly accessible and cannot be “returned,” all sales are final once your purchase is completed.
We understand that clarity and fairness are important, so we’ve outlined below exactly how our refund policy works and why it exists.
When you purchase a digital product, you immediately receive permanent access to downloadable files. Unlike physical goods, digital items can’t be “sent back” or “unused” once delivered.
For this reason, refunds are not possible after purchase, even if the files haven’t been downloaded yet.
This policy helps protect our digital assets from misuse and ensures that every creator and customer is treated fairly. It also allows us to keep our prices affordable while continuing to invest in new, high-quality digital content.
Refunds cannot be granted in any of the following cases:
You have already purchased and received access to the digital files.
You have downloaded, opened, or used any part of the digital pack.
You request a refund after the order has been completed.
Once the purchase is confirmed, the sale becomes final.
Digital products are unique. Once a file has been made accessible, it cannot be “returned” in the same way a physical product can.
Allowing refunds for instantly accessible digital items would open the door to unfair use — such as downloading the content and then asking for a refund.
Our goal isn’t to limit you — it’s to keep the system fair and sustainable for everyone who values authentic digital creation.
We’re here to support you!
If you experience any technical issue (for example, a broken download link or corrupted file), please contact us right away at adsygo.com@gmail.com with the subject line:
“Access Issue – [Your Order Number]”
Include in your message:
Your order details
A description of the problem
Our support team will make sure you get proper access to everything you purchased.
If a technical or duplicate-charge issue occurs on our end (for example, you were charged twice by mistake), we will review the case and process a full refund within 3 business days.
You’ll receive a notification once the refund has been issued to your original payment method.
Adsygo LLC reserves the right to update or modify this policy at any time without prior notice.
The most recent version will always be available on our website.
By purchasing from Adsygo LLC, you acknowledge and agree to this Refund Policy.
We deeply appreciate your trust and support — every purchase helps us continue creating high-quality digital products that empower designers, makers, and creators around the world.